Cohen Handler & Plesi

A growing national buyer’s agency needed a solution to keep all their offices, agents and clients connected. Learn how Plesi’s voice and network solution is helping them make and receive calls and connect to their systems seamlessly.

Cohen Handler are a leading Australian buyer’s agency. They are a national company with offices in NSW, QLD, WA and VIC. Established in 2009, the company has built a strong reputation for their commitment to delivering innovation, simplicity and reward. More recently, they’ve also become reality TV favourites on the hit Amazon Prime show Luxe Listings.

The Problem

Leading buyer’s agency Cohen Handler was struggling to effectively communicate with agents across the country, and easily connect clients with the correct office. As a growing national business, they also faced the challenge of securely connecting their interstate offices to their systems housed in their head office.

Our Solution

Plesi equipped Cohen Handler with a solution for their telephony and network problems to help them connect and communicate effortlessly.

A 3CX solution to effectively connect their agents with each other and with clients
A 1300 number to route callers to the correct state office and department
A Private Network solution including a data network and MPLS to connect offices securely
Fibre Services including NBN

Communication is very important. We need to always be able to get a hold of our agents and our clients. Plesi’s solution has made a world of a difference”

Jenny CohenChief Operating Officer, Cohen Handler

Communication is very important. We need to always be able to get a hold of our agents and our clients. Plesi’s solution has made a world of a difference”

Jenny CohenChief Operating Officer, Cohen Handler