NextGen HR & Plesi
As a fast-growing consultancy expanding across Australia, Next Gen HR needed a scalable phone system to match their momentum. Discover how Plesi helped them streamline hiring, training, and collaboration with an enterprise-grade communication solution.
NextGen HR provides professional Human Resource services to small and medium sized business across Australia including HR Generalist support, investigations, recruitment and leadership coaching.
The Problem
When rapid growth met rising communication demands, Next Gen HR—a leading recruitment consultancy for SMBs—needed more than just phones.
They needed a scalable, enterprise-grade solution to unify hiring, training, and national collaboration across their expanding Australian team.
Our Solution
Plesi delivered a flexible Cloud telephony solution tailored to meet NextGen HR’s current needs and future growth.
- Cloud-based 3CX phone system accessible via desktop and mobile apps, providing reliable on-the-go communication for remote and hybrid teams.
- Internal extension calling to streamline communication between remote team members
- Call recording capabilities to support interview reviews and staff training
- Weekly call reporting for full visibility of call volumes, performance, and abandoned calls
Contact us
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